# Bacs Direct Debit Mandate Reject Codes

## Mandate Rejection Codes

### Mandate Rejection

Mandate return reasons that can be used in **pain.012** sent by **customer to bank**.

<table><thead><tr><th width="167">Code Value</th><th>Code Definition</th></tr></thead><tbody><tr><td>MD16</td><td>Cancellation/amendment requested by the debtor</td></tr><tr><td>MD07</td><td>End customer is deceased.</td></tr><tr><td>BE06</td><td>End customer specified is not known at associated Sort/National Bank Code or does no longer exist in the books</td></tr><tr><td>AC01</td><td>Format of the account number specified is not correct</td></tr><tr><td>MD01</td><td>No Mandate</td></tr><tr><td>AM02</td><td>Specific transaction/message amount is greater than allowed maximum</td></tr><tr><td>AC04</td><td>Account number specified has been closed on the Receiver's books</td></tr><tr><td>AG01</td><td>Transaction forbidden on this type of account (formerly NoAgreement)</td></tr><tr><td>MD09</td><td>Account is not open to specified Mandates services</td></tr><tr><td>MD20</td><td>Mandate cancellation following validity expiration</td></tr><tr><td>MD12</td><td>Mandate identification is not unique to the creditor</td></tr><tr><td>MD02</td><td>Mandate related information data required by the scheme is missing.</td></tr></tbody></table>

## Mandate Cancellation Rejection

Rejection reasons of Mandate Cancellation that can be used in **pain.012** sent by **bank to customer.**

<table><thead><tr><th width="172">Code Value</th><th>Code Definition</th></tr></thead><tbody><tr><td>MD01</td><td>No Mandate</td></tr><tr><td>MD20</td><td>Mandate cancellation following validity expiration</td></tr><tr><td>AM05</td><td>Duplication </td></tr><tr><td>NARR</td><td>Mandate cancel failed</td></tr><tr><td>NARR</td><td>Mandate cancel request contains invalid data</td></tr><tr><td>NARR</td><td>User has no rights to debtor account</td></tr></tbody></table>

## Mandate Cancellation Codes

Mandate cancellation reasons that ca be used in pain.011.

<table><thead><tr><th width="175">Code Value</th><th>Code Definition</th></tr></thead><tbody><tr><td>MD16</td><td>Cancellation/amendment requested by the debtor</td></tr><tr><td>MD07</td><td>End customer is deceased.</td></tr><tr><td>BE06</td><td>End customer specified is not known at associated Sort/National Bank Code or does no longer exist in the books</td></tr><tr><td>AC04</td><td>Account number specified has been closed on the Receiver's books</td></tr></tbody></table>