> For the complete documentation index, see [llms.txt](https://docs.lhv.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lhv.com/home/connect/fundamentals/authentication.md).

# Onboarding

## Onboarding Process

To begin the onboarding process with LHV Connect, please follow these steps:

* **Initiate Contact**: Reach out to the LHV Connect support team at <connect@lhv.ee> or contact your client relationship manager directly.
* **Define Services**: Specify the services you plan to utilize and seek advice from our team as necessary.
* **Sandbox Environment Preparation**: Our support team will prepare a dedicated Sandbox test environment tailored to mirror your anticipated Live setup, including the list of services, account configuration, and other relevant details.
* **Receive Certificates and Instructions**: The support team will provide you with connection certificates exclusive to the test environment, along with comprehensive instructions.
* **Development and Testing**: You can now begin developing and testing your integrations within the Sandbox environment.
* **Transition to Live**: Once you are satisfied with your testing and ready to move forward, inform the support team and your relationship manager.
* **Finalize Connect Agreement**: Your relationship manager will finalize and sign the Connect agreement.
* **Live Certificate Generation**: The support team will guide you through generating your connection certificate for Live use (additional details: [Authentication and Certificates](/home/connect/fundamentals/lhv-certificates.md)).
* **Start Live Usage**: With the completion of these steps, you are ready to commence using the LHV Connect API in the Live environment.

  \
  This process ensures a smooth transition from initial contact to Live operation, providing support and guidance every step of the way.


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